In just a few short months, Air Canada has made a name for itself as the Montreal, Canada-based airline best positioned to take on U.S. competition.
The airline’s ticket prices are competitive. The service is punctual. And now, it’s a company that’s set to give new meaning to the term “customer-first.”
Watch part one of the “Canada, airline and Americans” panel debate from CNN’s “Aeronauts with Flavia Bustreo” on Tuesday, February 5 at 9 a.m. ET. (Available for live streaming on CNNgo and the CNN App for iOS and Android.)
How to watch part two on Tuesday, February 12 at 9 a.m. ET
Business traveler David Olive questions whether Air Canada’s strong performance and recent win at the J.D. Power 2018 North American Airline Satisfaction Study (NAICS 482: Airline > 13 Mile Radius North America) means he should look at an American company such as Delta to find the same pricing or experience.
Then, former CNN correspondent John Avlon serves as moderator and debates how Air Canada’s strategy and execution, alongside Ottawa, the Canadian capital, playing to what once was an ideological distinction from Canada’s Anglophone neighbor, could make the national carrier a better fit for its partners. And for its customers.
Plus, CNN’s international political analyst Jake Tapper serves as a dynamic panelist as he reads from former U.S. Canadian ambassador to Washington, Michael Wilson’s new book about the drive for closer relations — and the turbulence that has arisen along the way.
Booker, Dutheil with State Department Correspondent Douglas Kennedy also joins the debate.